I'm a UX Designer and User Researcher, traveler, journaler, and doodler.

I have 6 years of experience in designing for eCommerce, SaaS, and most recently, health. 


BACKGROUND

 

  • 1 year of UX design of digital products in health innovation and behavior change at ResMed
  • 3 years of UX strategy, UX design, and project management for eCommerce and SaaS SMBs at GobySavvy
  • 2.5 years of UX design and user testing at Quidsi, a subsidiary of Amazon
  • Bachelor's degree from the Wharton School of Business with concentrations in Marketing and Operations

 

View my resume Find me on LinkedIn


CASE STUDIES

ResLABS Health

Health | iOS, Android

 

Showing a Total Health Score for sleep apnea patients with hypertension.

See Case Study >

COVID-19 Design Challenge

Health | Mobile

 

Enabling home care and contact tracing during the COVID-19 pandemic.

See Case Study >

Lumo Lift

Health | iOS, Android

 

Redesigning the Lumo Lift app to be more user friendly and to follow platform conventions

See Case Study >

Remote Workshop Facilitation

Innovation, Discovery

 

Facilitating remote workshops with globally-distributed teams.

See Case Study >

Of course, no site's complete without

SOCIAL PROOF

Varuni, Product Manager

"Jessica has been a valuable and key member of our team. As one of the first team members, Jessica played a pivotal part in developing our team's culture and establishing ideation and workshop processes, in particular in the remote world that we have been living in. She has brought new ideas to the table in how we carry out our discovery processes and in particular, how we engage with our customers at all stages of the development process. She has great talent in eliciting customer feedback and carrying out user interviews, ensuring she develops good rapport as well as understanding the user pain points. The quality of her design, her ability to adapt to feedback and engage directly with developers to see designs all the way through to product is exceptional. She has strengths in organising information, summarising and communicating to technical and non-technical audiences. Jessica is also very pro-active, if she sees a gap she will initiate a change to fill it.

I would recommend Jessica to any technology product team solving challenging problems and is looking for a designer that advocates for the user and has a strong understanding of business needs- it is this combined understanding that makes her a great addition to any product team."


Ryan, Founder & Owner

"Over the last 2 years Jessica has helped our agency with UX designs, CRO, and project and client management. She is a talented, versatile, curious individual that has helped our agency grow and created many happy clients for us! I'm most impressed with her ability to take on any activity, from challenging SaaS designs, to eCommerce optimization, to UX research, to even humorous marketing efforts, and completely crush it. She always finds the best solution and always does her due diligence. All in all, we'll be working with Jessica for years to come, and I highly recommend her."


Nicole, UX Director

"I highly recommend Jessica. She joined Quidsi as an intern on the UX team, but within a few weeks, we knew we’d extend a full-time offer. Jessica demonstrated a strong work ethic, diligence, and initiative.

Jessica is curious, independent, collaborative and committed to delivering a great experience for the user. She’s able to juggle multiple projects and deliver them with excellence...I’d hire her again in a minute."